Refund Policy
Last updated: 1 January 2026
This Refund Policy explains when you are and are not entitled to a refund of fees paid to Indian Art Contest (“we”, “us”, “our”) for participation in our art and craft contests. It applies alongside our Terms & Conditions and forms part of the agreement you accept when you register.
1. General Rule
Registration fees are non-refundable once payment is successfully processed. This is because your slot, category placement, and any early-bird discount are confirmed immediately on payment, and judging and certificate preparation costs begin as soon as registrations close.
2. When a Refund Will Be Considered
We will consider a refund in the following situations:
2.1. Duplicate or failed payment — you were charged more than once for the same registration, or your payment failed but the amount was still deducted from your account.
2.2. Service not delivered by us — we cancel a contest season after registrations have opened and do not reschedule or offer an equivalent season within 90 days.
2.3. Technical error on our end — We can issue a refund if there is a technical problem and we can’t help you to resolve the matter.
In these cases, the refund will be for the amount actually affected (e.g. the duplicate charge, or the full registration fee for a cancelled season).
3. When a Refund Will NOT Be Given
To be transparent, refunds will not be issued for:
3.1. Change of mind after registering.
3.2. Missing the artwork submission deadline after registering (“register now, submit later” does not extend past the stated deadline).
3.3. Disqualification for violating the Code of Conduct in our Terms & Conditions (e.g. submitting non-original or inappropriate work).
3.4. Dissatisfaction with judging decisions or contest results — all judging decisions are final.
3.5. Entering the wrong age category or providing incorrect registration details.
4. How to Request a Refund
4.1. Email indianartcontest@gmail.com with your registered name, payment reference/transaction ID, and the reason for your request.
4.2. Refund requests must be raised within 7 days of the payment date. Requests raised after this window will not be eligible for processing, in line with our Terms & Conditions.
4.3. We may ask for proof of payment (such as a screenshot or transaction ID) to verify the claim before processing.
5. Refund Timeline & Method
5.1. Approved refunds will be processed within 7–10 business days of approval.
5.2. Refunds will be issued to the original payment method used at checkout, through our payment gateway. We do not process refunds via cash, UPI transfer to a different account, or any method other than the original payment route, unless this is not technically possible.
6. Contest Cancellation or Postponement
If we cancel or postpone a contest season for reasons beyond our reasonable control (as described under Force Majeure in our Terms & Conditions), we will, at our discretion, either:
- Carry your registration forward to the next season at no extra cost, or
- Issue a full refund of your registration fee.
We will communicate which option applies on the website and/or via the contact details you provided at registration.
7. Contact Us
For any questions about this Refund Policy, write to us at indianartcontest@gmail.com